Knowledgebase: All Things Email
Email Forwarding
Posted by SITEWORKS SYS on 10 November 2005 09:16 PM

There are several ways to handle email. Please review the options to identify those that will best work for you. Note that every account comes with a default mail box account called a POP box and is named

You can receive mail addressed to "" and you can either:

    Forward it to one or more email addresses of your choosing, using the EMAIL FORWARDING function of the web based control panel (called PlusMail, located at http://insert-domain/cgi-bin/plusmail) that will come with your account. For example email addressed to "" can be sent to (any valid address that is not an alias itself) or can be sent and retrieved in your POP box, or even a combination of both.

    In your PlusMail panel, the EMAIL FORWARDING function actually modifies a file named .redirect that exists in your /home directory on the server, but this is an easier way to access and change it. There is a "default" line at the top which serves as a "catch-all" for any mail addressed to your domain name. For example, if someone sends email to, and you have not set up a specific forwarding for the address of, the default address will still be able to capture that email. All such misaddressed email will be automatically forwarded to the email address listed as default.

    A screenshot is provided below:

    In efforts to reduce spam, it is preferable to DELETE the default entry in your email forwarding file. To prevent yourself from receiving randomly addressed emails, follow these instructions:

    Log in at plusmail (http://enter-domain/cgi-bin/plusmail) and choose EMAIL FORWARDING. Then remove the default entry in email forwarding. You then need to list all the email addresses you consider valid / wish to receive mail at for your domain.This will greatly reduce randomly addresses emails which are nearly ALWAYS spam by deleting them entirely.

    Alternately, instead of just removing the default, you can point the default to unknown_user, this will make incoming messages bounce back, whereas removing the default line simply deletes the email without notifying the sender.

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